Job Description
Role Purpose
Reporting to the Senior Manager of Market Data Management, this role requires a good understanding of the market data and information services industry and how these services are used in the asset management industry.
This role is central to the operation of the team as it includes ownership of the pipeline of work into the team and is the main point of contact for users in our global offices.
Excellent procurement and negotiation skills are required in order to manage our market data contracts as effectively as possible.
The team has several key responsibilities, including:
- Procurement of information services and market data from 3rd party vendors
- Managing supplier relationships with these vendors, including the use of scorecards, KPIs and suchlike.
- Financial management of the overall Information Services budget for AAM.
- Management of license requests and service issues related to vendors.
- Development and Delivery of the market data third party strategy, in conjunction with key Stakeholders and determine solutions based on the future demand.
The role holder has accountability for:
Procurement:
- Procuring and renewing Market Data services required by the business in most cost-effective manner for AAM.
- Developing sourcing strategies and category plans.
Budget, Cost & Contract Management:
- Identify cost-saving opportunities and negotiate with data vendors to achieve favourable terms and conditions.
- Ensure data/service usage and pricing is accurately recorded.
- Maintain an audit trail for all contracts and commercial agreements.
- Ensure commercial terms are accurately recorded on the Contract Management System.
- As required, assist the Finance Team with escalation of invoicing issues.
Vendor Management:
- Manage relationships with market data providers, ensuring service quality and adherence to contractual obligations.
- Conduct regular vendor service reviews including use of a clear vendor scorecard methodology.
- Actively supervise actual system usage to ensure value is acquired and to feed into renewal discussions and regular service reviews.
Stakeholder/Client Engagement:
- Acting as the primary contact across the AAM business for services provided by the vendors within their remit.
- Collaborate with internal stakeholders to understand market data needs and deliver appropriate solutions.
- Demand Management and fulfilment of requests.
Change Management & Delivery:
- Identify initiatives which enhance AAMs Investment Toolkit.
- Feed these into team’s program of work to deliver.
- Own and deliver some of these initiatives – taking on Project Management or SME responsibilities.
Compliance and Regulatory Responsibilities:
- Ensure that the acquisition and use of market data comply with all relevant regulatory requirements.
- Stay abreast of regulatory changes affecting market data and implement necessary changes to maintain compliance.
- Work closely with the Compliance and Legal teams to address any regulatory concerns and support audits related to market data.
- Attestation of Exchange Use and System Access.
Key Outcomes:
- Cost Efficiency: Achieve a reduction in market data spend through effective budget management and strategic vendor negotiations. Ensuring that AAM receives value for money in respect of all externally purchased market data and information services.
- Data Quality: Maintain high standards of data quality, ensuring accurate and timely data is available to support investment decisions.
- Regulatory Compliance: Ensure full compliance with all relevant market data regulations, minimizing legal and regulatory risks.
- Stakeholder Satisfaction: High levels of satisfaction among internal stakeholders with the quality and availability of market data services.
- Innovation and Improvement: Identification of new technologies and practices to enhance service delivery, efficiencies and continuous improvement in market data services. Recommend these to key Stakeholders.
- Contracts: Contract and commercial negotiations and agreements in compliance with the Procurement process. Maintaining accurate records of Market Data services deployed.
- Governance: Supplier governance for the performance of contracted services.
- SME knowledge: Provide SME knowledge to assist with the development of the future strategy for market data.
- Maintain documentation on procedures and processes of the role.
- Controls: Help ensure that appropriate controls are in place, so market data is used within the terms of the licences.
Skills, Experience & Qualifications
- Procurement
- Negotiation skills
- Vendor (supplier) management
- Extensive industry knowledge
- FIA Certification, or similar, desirable
- Budget management
- Legal and commercial aspects of vendor licenses
- Understanding of financial instruments and international exchanges
- Positive communication/ facilitation skills
- Problem analysis and creative thinking
Job Description
Our Company – New Zealand’s Exchange
As New Zealand’s Exchange we are passionate about working with our customers and stakeholders to grow the
markets NZX operates, which generate wealth integral to New Zealanders’ prosperity, and New Zealand companies
getting ahead.
To support the growth and development of our core markets business, and to ensure we are well connected to
New Zealand investors, NZX owns Smartshares, issuer of Smartshares Exchange Traded Funds, and manager of the
SuperLife KiwiSaver scheme.
NZX also provides wealth management services for New Zealand advisers via its Wealth Technologies business.
Our Values
At NZX, integrity is the foundation of everything we do. We are resilient; we evolve as the markets change. We are
open to new ideas, new thinking, new people and new ways of doing business. We operate in a unique
environment, and we are creative in our approach to new challenges and opportunities. We deliver, we exceed
and excel.
Our People
People are our greatest asset at NZX. You will be involved in decisions that affect New Zealand’s capital markets
and help create real value and build variety of learning and practical experiences to help you build a diverse and
rewarding career. You will become part of a culture that nurtures talent, embraces diversity and rewards
outstanding performance. NZX is committed to equal opportunity in the workplace, and we embrace the insights
and values from all employees.
Team Description
The Information Services team leads the activities and functions that drive revenue and earnings growth from
NZX’s Market Data, Connectivity and Indices products.
Overall Role Purpose
The Head of Information Services has responsibility for the Information Services business unit including the
development and delivery of strategic objectives associated with growth and operations of the Market Data,
Indices and Connectivity businesses. The role has direct responsibility for a number of key relationships including
with NZX’s indices provider, data vendors, connectivity suppliers and all customers associated with the revenue lines above.
Key Responsibilities
•
Leadership of the Information Services team that delivers a customer focused culture, development opportunities and high engagement.
•
The sales management and mentoring of the Information Services sales team.
•
Ownership of the Information Services P&L statements and budgets.
•
Develop and deliver the Information Services strategy and the execution of strategy to help NZX and its Capital Markets business division achieve its vision.
•
Positive and proactive contribution to the Capital Markets leadership team with support of the objectives of the Markets Development, Insights and Digital Enablement functions of the business.
•
Involvement in the implementation and continuous improvement of Salesforce to report on sales opportunities and managing customer relationships.
•
Directly responsible for account and opportunity management and planning with selected key Market Data, Indices and Connectivity customers.
•
Maintain strong relationships with key suppliers and other strategic partners associated with the Information Services business including S&P.
•
Contribution to the transformation of the current Capital Markets product set and an ongoing commitment to continued product enhancement.
Commercial support of development of Capital Markets businesses to help achieve vision and objectives.
Commercial management of Information Services relationships including policy oversight and development of licensing agreements and contracts, contract negotiations and reviews.
Identification and execution of new partnerships, platforms and connectivity opportunities in order to gain market share and access new markets/industries and geographical locations.
Key Competencies
ROLE SPECIFIC
- Leadership – an authentic leader that is able to develop and maintain a team that consistently achieves objectives.
- Customer focused – clear and demonstrated passion for customers and ensuring they are at the heart of decision making.
- Sales processes – a strong understanding of sales processes and the ability to coach and mentor a team of sales people.
- Strong communicator – is able to communicate with all levels of business effectively including external and internal audiences.
- Innovative – recognizes opportunities to increase performance by developing and being part of new approaches to business.
- Analytic – understands data management systems and able to recognize opportunities to improve processes.
- Thought-leader – strong understanding of market data, indices and connectivity and the ability to articulate the concepts associated with these key elements of markets widely.
ORGANISATIONAL
- Integrity – maintains and enforces social, organisational and ethical norms and regulatory compliance in all job related activities.
- Resilient – handles disappointments, setbacks or stress while maintaining effectiveness. Remains positive.
- Open – communicates openly and open to new ideas, opportunities, change, ways of doing business, feedback and diversity in others.
- Creative – identifies innovative business opportunities and generates original and innovative solutions to problems and perspectives on organisational issues.
- Delivers – quality work to standard on time, does what is promised.
QUALIFICATIONS
- Leadership training (preferred)
Degree in Commerce, Business Administration, or any other related field (essential)
EXPERIENCE
- Held sales or commercial leadership role for a minimum period of 7 years
- Broad experience and knowledge of exchange Information Services businesses with a minimum period of 5 years
- Demonstrated success in leading in a cross functional environment
Health & Safety
Show commitment for a healthy and safe workplace by adhering to the H&S policy, including keeping your immediate workspace(s) clear and tidy, being involved in regular hazard identification and undertaking work in a safe manner at all times. The mental health of our employees is incredibly important. We want you to bring your whole self to work and know that you will have the support you need. Therefore it is important to identify any mental health concerns in yourself and others so NZX can provide the appropriate support each individual may require.
Diversity & Inclusion NZX is passionate about creating an inclusive workplace that promotes and values diversity. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. NZX recognises that a diverse workforce, where each employee brings their own unique skills, background and knowledge to their work, is a key competitive advantage. NZX also recognises that an inclusive workplace environment leads to higher employee engagement, which ultimately results in more innovative work behaviour, better decision making and increased productivity and performance.
Change to Position Description
From time to time it may be necessary to consider changes in your position description in response to the changing nature of our work environment – including technological requirements or statutory changes. This position
description may be reviewed as part of the preparation for performance planning for the annual performance cycle or as required.
