Our Company – New Zealand’s Exchange
As New Zealand’s Exchange we are passionate about working with our customers and stakeholders to grow the
markets NZX operates, which generate wealth integral to New Zealanders’ prosperity, and New Zealand companies
getting ahead.
To support the growth and development of our core markets business, and to ensure we are well connected to
New Zealand investors, NZX owns Smartshares, issuer of Smartshares Exchange Traded Funds, and manager of the
SuperLife KiwiSaver scheme.
NZX also provides wealth management services for New Zealand advisers via its Wealth Technologies business.
Our Values
At NZX, integrity is the foundation of everything we do. We are resilient; we evolve as the markets change. We are
open to new ideas, new thinking, new people and new ways of doing business. We operate in a unique
environment, and we are creative in our approach to new challenges and opportunities. We deliver, we exceed
and excel.
Our People
People are our greatest asset at NZX. You will be involved in decisions that affect New Zealand’s capital markets
and help create real value and build variety of learning and practical experiences to help you build a diverse and
rewarding career. You will become part of a culture that nurtures talent, embraces diversity and rewards
outstanding performance. NZX is committed to equal opportunity in the workplace, and we embrace the insights
and values from all employees.
Team Description
The Information Services team leads the activities and functions that drive revenue and earnings growth from
NZX’s Market Data, Connectivity and Indices products.
Overall Role Purpose
The Head of Information Services has responsibility for the Information Services business unit including the
development and delivery of strategic objectives associated with growth and operations of the Market Data,
Indices and Connectivity businesses. The role has direct responsibility for a number of key relationships including
with NZX’s indices provider, data vendors, connectivity suppliers and all customers associated with the revenue lines above.
Key Responsibilities
•
Leadership of the Information Services team that delivers a customer focused culture, development opportunities and high engagement.
•
The sales management and mentoring of the Information Services sales team.
•
Ownership of the Information Services P&L statements and budgets.
•
Develop and deliver the Information Services strategy and the execution of strategy to help NZX and its Capital Markets business division achieve its vision.
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Positive and proactive contribution to the Capital Markets leadership team with support of the objectives of the Markets Development, Insights and Digital Enablement functions of the business.
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Involvement in the implementation and continuous improvement of Salesforce to report on sales opportunities and managing customer relationships.
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Directly responsible for account and opportunity management and planning with selected key Market Data, Indices and Connectivity customers.
•
Maintain strong relationships with key suppliers and other strategic partners associated with the Information Services business including S&P.
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Contribution to the transformation of the current Capital Markets product set and an ongoing commitment to continued product enhancement.
Commercial support of development of Capital Markets businesses to help achieve vision and objectives.
Commercial management of Information Services relationships including policy oversight and development of licensing agreements and contracts, contract negotiations and reviews.
Identification and execution of new partnerships, platforms and connectivity opportunities in order to gain market share and access new markets/industries and geographical locations.

Key Competencies
ROLE SPECIFIC

• Leadership – an authentic leader that is able to develop and maintain a team that consistently achieves objectives.
• Customer focused – clear and demonstrated passion for customers and ensuring they are at the heart of decision making.
• Sales processes – a strong understanding of sales processes and the ability to coach and mentor a team of sales people.
• Strong communicator – is able to communicate with all levels of business effectively including external and internal audiences.
• Innovative – recognizes opportunities to increase performance by developing and being part of new approaches to business.
• Analytic – understands data management systems and able to recognize opportunities to improve processes.
• Thought-leader – strong understanding of market data, indices and connectivity and the ability to articulate the concepts associated with these key elements of markets widely.

ORGANISATIONAL

• Integrity – maintains and enforces social, organisational and ethical norms and regulatory compliance in all job related activities.
• Resilient – handles disappointments, setbacks or stress while maintaining effectiveness. Remains positive.
• Open – communicates openly and open to new ideas, opportunities, change, ways of doing business, feedback and diversity in others.
• Creative – identifies innovative business opportunities and generates original and innovative solutions to problems and perspectives on organisational issues.
• Delivers – quality work to standard on time, does what is promised.

QUALIFICATIONS

• Leadership training (preferred)
  Degree in Commerce, Business Administration, or any other related field (essential)

EXPERIENCE

• Held sales or commercial leadership role for a minimum period of 7 years
• Broad experience and knowledge of exchange Information Services businesses with a minimum period of 5 years
• Demonstrated success in leading in a cross functional environment

Health & Safety
Show commitment for a healthy and safe workplace by adhering to the H&S policy, including keeping your immediate workspace(s) clear and tidy, being involved in regular hazard identification and undertaking work in a safe manner at all times. The mental health of our employees is incredibly important. We want you to bring your whole self to work and know that you will have the support you need. Therefore it is important to identify any mental health concerns in yourself and others so NZX can provide the appropriate support each individual may require.
Diversity & Inclusion NZX is passionate about creating an inclusive workplace that promotes and values diversity. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. NZX recognises that a diverse workforce, where each employee brings their own unique skills, background and knowledge to their work, is a key competitive advantage. NZX also recognises that an inclusive workplace environment leads to higher employee engagement, which ultimately results in more innovative work behaviour, better decision making and increased productivity and performance.
Change to Position Description
From time to time it may be necessary to consider changes in your position description in response to the changing nature of our work environment – including technological requirements or statutory changes. This position
description may be reviewed as part of the preparation for performance planning for the annual performance cycle or as required.